New Dental Patient Information – Arlington Heights, IL
Welcome to Your Child’s Dental Home
When it comes to your child’s dental care, we want you to know that you can trust our team at All About Kids Dentistry. As a new patient family, you and your child need to know a few things in order to be prepared to have a successful visit. Please read the information below prior to their appointment, and let us know if you have any questions. We’re here to help!
Your Child’s First Visit
If you’re coming in for the first time, we can take extra time to help you and your child feel welcome. Usually, we can give you a tour and introduce you to our team. Then we’ll call them back for X-rays and a thorough but gentle dental cleaning. Once one of our doctors has had a chance to examine your child’s mouth, we’ll call you back so that we can discuss any issues we found and any necessary treatment.
Prior to scheduling a first appointment we ask that you complete our New Patient Form and email to our office with a copy/photo of your dental insurance card (front & back) so we can create your new patient record in our system. Once your record has been created we will call you with available appointment times. You can download and print our New Patient Form below.
As a courtesy to our patients, we will file insurance claims with the primary and secondary dental insurance carriers. To file your claim properly, it is very important that we always have the most current and accurate insurance information from you. If you obtain new insurance or you change from one plan to another we need the new information at least 48 hours before an appointment so we can verify coverage and available benefits in order to provide you an accurate estimate of what the patient portion will be for the visit.
Please note that our office is out of network and therefore, we do not have a contract with your insurance company. As a result, we may not be familiar with how your specific insurance company processes claims or what your insurance company will or will not pay on a claim. Our team bases treatment recommendations on your child’s dental needs, not insurance coverage. Ultimately, you are responsible to pay for any services rendered that are not covered by insurance.
Other than cash, check, MasterCard, Visa, and Discover credit cards, we also accept and can help you apply for CareCredit financing for treatment plans over $500. Please keep in mind that our office policy is to charge $50.00 for a missed appointment. To avoid this charge, you need to cancel the visit by contacting our staff two business workdays beforehand. We have other patients on waiting lists and require adequate lead time to schedule them.
Patient Home Instructions
It's important to our team that we're able to put parents' minds at ease at every stage of the dental care process, from initial preparations to important aftercare once you and your child have left the office. Below, you'll find plenty of good information about a number of important topics and situations, available online for quick, easy access. If you'd like to discuss anything you read here in greater detail, don't hesitate to let us know!
X-Ray Use and Child Safety Soft Diet Instructions Preparing Your Child for Treatment Post Trauma Instructions Post-Extraction Instructions Pacifier Chart About Nitrous Oxide Toothbrush Calendar Flossing Chart About Canker Sores